Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.sembonia.com (the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we may also collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this as "Device Information".
We collect Device Information using technologies such as:
- Cookies, which are data files placed on your device or computer and may include an anonymous unique identifier.
- Log files, which track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, referring or exit pages, and date and time stamps.
- Web beacons, tags, pixels, and similar electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information". When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and order confirmations. We also use Order Information to:
- Communicate with you.
- Screen orders for potential risk or fraud.
- Provide customer care and support.
- Notify you about changes to our service.
- Provide information or advertising relating to our products or services, where in line with the preferences you have shared with us.
We use Device Information to help screen for potential risk and fraud, improve and optimize the Site, generate analytics about how customers browse and interact with the Site, and assess marketing or advertising activity.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with third-party service providers who help us operate the Site, process payments, fulfill orders, deliver parcels, provide customer support, monitor analytics or improve our service.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a lawful request for information or otherwise protect our rights.
ANALYTICS AND ADVERTISING
We may use third-party service providers, including Google Analytics to monitor and analyze use of the Site. Google Analytics is a web analytics service that tracks and reports website traffic.
You may opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on Google privacy practices, please visit https://policies.google.com/privacy.
Where applicable, you may also opt out of targeted advertising through the settings provided by the relevant advertising platform.
DO NOT TRACK
Please note that we do not alter our Site data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
TRANSFER OF DATA
Your information, including Personal Information, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside Malaysia and choose to provide information to us, please note that we transfer and process the data in Malaysia. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
SECURITY OF DATA
The security of your data is important to us. However, no method of transmission over the internet or electronic storage is 100% secure. While we use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security.
LINKS TO OTHER SITES
The Site may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third party site. We strongly advise you to review the Privacy Policy of every site you visit.
MINORS
The Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Changes are effective when posted on this page.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us through:
- Email: customers@sembonia.com
- Telephone: +6018 2828 397
- Address: SB BOUTIQUE SDN BHD (200601022723)
No. 62, Jalan Kilang Midah, Taman Midah, 56000 Cheras, Kuala Lumpur, Malaysia.
