Terms of service
SEMBONIA website, www.sembonia.com ("Website"), is operated by SB Boutique Sdn Bhd (200601022723), a company registered in Malaysia for the online selling of SEMBONIA branded products.
"We", "us", "our", or "SBB" means SB Boutique Sdn Bhd and its subsidiaries as the context permits. "You" or "your" means the user and/or customer of this Website.
We reserve the right to vary, change, alter, amend, add to, or remove any of these terms at any time. You agree to abide by the most recent version each time you view and use the Website. Please do not use the Website if you do not agree to all or part of these terms.
Accuracy of content
All information on this Website is provided without warranties of any kind, either express or implied. Although SBB endeavours to ensure the accuracy of the Website content, the content may contain errors, omissions, or out-of-date information.
SBB reserves the right to correct typographical errors, omissions, or out-of-date information relating to product descriptions, pricing, and availability at any time, including after submission of your order, at its discretion and without prior notice.
Subject to applicable law, SBB expressly disclaims liability for any loss or damage arising from reliance on the whole or any part of the Website content, unless the loss or damage is caused by our wilful negligence or misconduct.
Confirmation of order
Once we have received your order, an email confirmation containing your order reference number and purchase details will be sent to you. Please retain this email for future reference.
By submitting your order, you authorize us to perform information checks to authenticate your identity, validate your payment card, and obtain an initial credit authorization, where necessary, against third-party databases.
Privacy policy
Personal data collected for completing transactions through this Website will be handled with care and in accordance with our Privacy Policy and the Malaysian Personal Data Protection Act 2010, where applicable.
Without your authorization, your personal data will not be disclosed or shared with others unless required by law or regulatory requirements.
Prohibitions
You must not misuse this Website. You must not commit or encourage a criminal offense; transmit or distribute viruses, worms, logic bombs, or other malicious or technologically harmful material; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe proprietary rights; send unsolicited advertising or promotional material; or attempt to affect the performance or functionality of this Website.
Breaching this provision may constitute a criminal offense. SBB may report any such breach to the relevant law enforcement authorities and disclose your identity to them.
You agree that your access to this Website and use of the services shall comply with all applicable laws, regulations, guidelines, and policies.
Intellectual property right
The intellectual property rights in all software and content made available through this Website, including photographic images, text, script, music, sound, photography, art, video, and other multimedia work, remain the property of SBB or its licensors and are protected by applicable intellectual property laws.
You are not permitted to publish, manipulate, distribute or reproduce any content in any format or use the content in connection with business or commercial activities, unless expressly authorized.
Terms of sale
Your order placed through this Website is regarded as an offer by you to purchase the goods displayed on our Website and your undertaking that:
- You have attained the legal age of 18 years old for the purpose of entering into a binding contract.
- All details you provide to us are true and accurate.
- You are the owner of the payment card or payment method used for the purchase and have sufficient funds or credit limit to cover the total cost of the goods ordered.
- You agree to be bound by these terms and conditions.
Our contractual relationship begins upon our acceptance and confirmation of your order.
We reserve the right to accept or reject part or all of your order at our sole discretion. If we are unable to supply goods ordered by you, we will notify you and you may request cancellation and refund of payment made for that order.
Colours
We endeavour to display product colours as accurately as possible. However, due to variations in monitor display, we cannot guarantee that colours shown on the Website will be accurate.
Damaged and lost goods
Any discrepancy in order contents or damaged goods received must be reported to our Customer Service team within 48 hours of receipt. All packaging, including outer shipping packaging and internal contents, must be kept for claim assessment.
If you suspect your goods have been lost, please contact our Customer Service team within thirty (30) business days of ordering.
Disclaimer of liability
The material displayed on this Website is provided without guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by law, SBB, its suppliers, content providers and advertisers exclude all conditions, warranties and other terms that might otherwise be implied by statute, common law or equity.
SBB shall not be liable for damages arising out of or related to the use, inability to use, performance or failures of this Website or linked sites, except for liability that cannot be excluded or limited under applicable law.
Linking to this website
You may link to our home page provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in a way that suggests association, approval, or endorsement where none exists.
This Website must not be framed on any other site and you may not create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images, and third-party copyright
Except where expressly stated otherwise, all persons, names, images, third-party trademarks, content, services or locations featured on this Website are not associated, linked or affiliated with SBB and/or www.sembonia.com.
Any trademarks or brand names featured on this Website are owned by their respective trademark owners and are used solely to describe or identify products and services.
Invalidity
If any part of these terms and conditions is unenforceable, the enforceability of any other part will not be affected.
Governing law
These terms and conditions and all subsequent variations shall be governed by and interpreted in accordance with the laws of Malaysia.
Entire agreement
These terms and conditions constitute the entire agreement between you and SBB concerning their subject matter. No waiver of any provision shall be deemed a waiver of any other provision, whether similar or not, nor shall any waiver constitute a continuing waiver unless executed in writing by a Director of SBB.
Security
Transactions are processed through an industry-standard secure HTTPS connection and third-party payment gateway. Sensitive payment data is handled through secure payment processing channels.
Cookies
Cookies are used on this Website to optimize efficiency for users. Cookies are small text files that contain information and are stored on your computer when you visit the Website.
Persistent and session cookies may be used to track website traffic and analyze user preferences. If you do not agree to the use of cookies, you may adjust your browser settings to disable or remove cookies.
User's right to access and correct personal information
You may update your account information from time to time or request that we update your information by contacting SEMBONIA Customer Service.
You are responsible for all activity that occurs under your password or account. We advise you not to share your username, email address, password or account information with third parties.
User registration
With information collected from online registration and appropriate channels, we may send you updates or materials relating to SEMBONIA.
User removal
If you wish to be removed from our database, please contact SEMBONIA Customer Service with your request.
Users' rights
You are responsible for all activity that occurs under your password or account and should keep your account information secure.
